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How to Return a Camera through TrailCamPro As you already know, we back all of our products with our exclusive 90 day 100% satisfaction guarantee.
We will accept returns for ANYTHING purchased from us, for ANY reason within 90 days (excluding Cuddeback and Reconyx per their request to handle their own returns). This is the
best return policy you will find and this completely guarantees your
satisfaction with anything you purchase through us.
Anything that is past the 90 days will fall on the manufacturers warranty. Most companies offer a 1 year warranty, Bushnell offers a 2 year warranty.
Returning something to us is a breeze. Here are the rules for a return:
- In order to receive a full refund items must be returned in their original packaging with all contents.
- Cameras or products must be returned in
their original condition. You can not write on the cameras, paint them
or deface them in any way. This completely voids the warranty with both
us and the specific manufacturer.
- Items returned without original packaging are subject to a 15% restocking fee.
- Items returned without original contents are subject to a 25% restocking fee.
- Return shipping charges are the customer's responsibility. We recommend you insure the item when shipping.
- Additionally, refunds for any returned items sold with FREE SHIPPING will be less the shipping cost to and from the customer.
- Commercial
and/or institutional orders with quantities larger than (5) are not
eligible for the 90 day, No Questions Asked return policy!
To make this easier on you, just complete the following form and submit. Once we receive your form, we will email you back with a RMA number. Place the RMA number on your box and ship it back to us at the following address:
TrailCamPro.com
3620 S. National
Springfield, MO 65807
Please do not hesitate to Contact Us with any questions. We greatly appreciate your business and look forward to hearing from you!
* denotes required field
What would you like to do*
Are you returning everything that came with the camera (packaging, cables, etc.)?*
Exact description of what is wrong with the camera*
2000 characters remaining
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