Frequently Asked Game Camera Questions
How Do I Mount a Trail Camera to a Tree?
Every camera comes with its own strap for basic mounting. It wraps around the tree and latches in the back. If you want to lock the camera, you need to check out security devices. We also have really handy angle mounting brackets (Slate River Mount) that can mount to almost anything. Check out our video for more info on trail camera mounting.
Can I use my digital camera to view the pictures from my game camera?
No. There are very rare instances where this works, however, this is not recommended by us or trail camera manufacturers. If you need to view pictures in the field, get a Trail Camera Viewer.
How do I format a memory card?
Formatting a memory card is recommended every time you download pictures. Simply put the card into your computer (or memory card reader), go to "My Computer." There will be a file (varies from computer to computer on the name) that is dedicated to the portable device that is plugged into the computer, in this case, the memory card. Right click on the file, there will be a "Formatting" option. Click it, which will take you to the formatting screen. For all cards except Reconyx, just do the normal "32" formatting option. Then click ok.
How Can I Tell If My Camera is Bad, or My Batteries are Dead?
This is a great question and one many people overlook. To properly test your batteries, you need to be able to place the batteries under a load, otherwise, you will be an incorrect reading. We use the ZTS Battery Tester for this. Check out the video below for how it works.
What is the difference between incandescent flash, infrared flash and "infrared covert" trail cameras?
Incandescent trail cameras create a "white flash" when taking a picture at night. This is just like what your hand-held digital camera would do at home. Incandescent cameras take higher quality night photos (pictures are in color) than infrared and infrared covert trail cameras.
Infrared cameras do not create a "white flash." Instead, the infrared emitters glow red when taking a picture at night. Normally, this red glow is very faint, but if an animal or an intruder is looking directly at the camera when the red glow goes off they will see it.
Infrared Covert trail cameras create no visible light when taking a picture at night. This is extremely valuable if you are after trespassers, thieves, and skittish animals. I have seen instances where normal infrared trail cameras have spooked big bucks.
How Long Do the Cameras made in China Last?
We expect a well-made Chinese game camera to last 2-3 years. There are exceptions to this rule, some will last a bit longer, others will last less. Our two year warranty replaces any defective camera that malfunctions in the first couple years.
Does Trailcampro offer discounts?
Our general policy is if you are wanting to purchase five or more camera traps then we are more than happy to offer quantity discounts. The discount would depend on the actual quantity of the order. You can also visit our camera traps for researchers page.
We also deal with many Universities, research institutes, and other non-profit organizations. We are more than happy to work with these entities to secure the best price possible. Call or email for inquiries - 1-800-791-0660 or email@example.com.
Does Trailcampro ship Internationally?
Yes! We have a full-time international shipping manager that will find you the most affordable, timely and insured shipping method available. Email firstname.lastname@example.org for a full shipping quote.